Tailored Health & Social Care Training
Treat people costs as investments rather than expenses.
We recognize the significance of each staff member meeting the necessary educational and training requirements for the services they offer. To ensure they are properly prepared, we actively promote and support their ongoing education.
Rather than using e-learning, we decided to have an in-house trainer for our caregivers to guarantee they understand, trust in, and adhere to the highest standards of service for our customers.
Fostering career development is a major part of our organization, so we are thrilled to support any professional advancement. We consider people costs an investment, not an expense.
After completing our induction programme, we follow up with regular monitoring and supervision to guarantee our staff are up to the highest standards we expect.
Induction Programme Contents Breakdown:
MEDICATION
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- Understand the legislation that affects the administration of medicines
- Describe how medication should be stored and recorded
- Understand the different types of medication and how they work
- Follow protocols and policies when receiving, storing and recording medicines
- Describe common adverse reactions to medication
- Understand the differences in protocols between various healthcare provisions.
INFECTION CONTROL
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- State their obligations and that of their employers with regard to infection control
- Understand the consequences of poor infection control practice
- State the actions to be taken in relation to the infection control requirements put in place at their place of work
- Identify the correct actions with regard to a range of different infection control situations.
FOOD HYGIENE
Enable participants to prepare food safely and maintain correct food hygiene practices at home and at work.
Participants will be able to:
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- Describe the legal requirement with regard to food hygiene and safety
- Explain the results of poor food hygiene practices at work and at home
- Recognise the causes of food poisoning
- Recognise food poisoning symptoms
- Understand the importance of good personal hygiene
- Understand the importance of correct food handling and preparation at work.
FIRST AID
Information and the skills you need to help adults and children during many emergency situations.
Participants will learn:
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- List actions to be taken in the event of an emergency occurring at their place of work
- Use cardiopulmonary resuscitation methods, including use of an AED
- Provide first aid to an unconscious casualty
- Provide first aid to a choking casualty
- Describe the correct actions to take with regard to control of wounds and bleeding
- Describe the correct actions to take with regard to a range of other first aid situations.
PERSONAL AND PRESSURE CARE
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- Understand the role of the carer when providing personal care
- Understand incontinence and its control
- Describe the importance of personal hygiene procedures
- Understand pressure sores and how they can be avoided.
DEMENTIA
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- Understand how to improve care delivered to people with dementia
- Understand how to support relationships of people with dementia
- List reasons for behaviour we may find difficult
- List the different types of dementia
- Understand what it may be like to have dementia.
FIRE SAFETY
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- Describe actions to be taken in the event of a fire occurring at work
- Identify the correct fire extinguisher for use on a range of different fires
- Describe how fires occur and spread
- Describe how they can reduce the risk of fire occurring
- Understand how they may reduce the threat of fire in their homes
(where applicable).
COMMUNICATION
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- Describe the importance of effective communication at work
- Explain how to meet the communication and language needs, wishes and preferences of individuals
- Explain how to promote effective communication
- Describe the principles and practices relating to confidentiality
- Explain the importance of handling information correctly.
NUTRITION AND FLUIDS
Ensure participants meet the nutrition and fluid needs of individuals they care for.
Participants will be able to:
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- Understand the principles of hydration, nutrition and food safety
- Support individuals to have access to fluids in accordance with their care plan
- Support individuals to have access to food and nutrition in accordance with their care plan.
PERSON CENTRED CARE
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- Understand the meaning and working in a person centred way
- Explain the importance of privacy and dignity
- Describe how to promote choice and independence
- Demonstrate awareness of the individual’s immediate environment and make changes to factors that may be causing discomfort or distress.
- Support the individual to maintain their identity and self-esteem.
MOVING AND HANDLING (INCLUDING PRACTICAL AT CUSTOMERS PREMISES)
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- State their obligations and that of their employers with regard to manual handling
- Understand the consequences of poor manual handling practice
- State the actions to be taken in the event of a manual handling manoeuvre being required at their place of work
- Recognise the different type of equipment.
- Identify the correct manoeuvre for use on a range of different manual handling situations.
HEALTH AND SAFETY
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- State the legal obligations of themselves and their employers with regard to health and safety
- Recognise a range of hazards in their working environment
- Recognise a range of harms that could be caused by hazards in their working environment
- Explain the importance of following hazard controls that have been put in place.
EQUALITY AND DIVERSITY
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- Equality and diversity at work
- Key anti-discrimination legislation
- The impact of discrimination on individuals and the community
- Their legal rights and responsibilities
- The benefits a diverse workforce can bring to healthcare organisations.
MENTAL CAPACITY ACT
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- Understand the legal framework of the Mental Capacity Act 2005
- Describe the groups that will be affected by the legislation
- Explain what is meant by the term ‘best interests’
- Explain the role of Lasting Power of Attorneys
- Explain the Deprivation of Liberty Safeguards.
RISK ASSESSMENT
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- Understand the concept of risk assessment and what it involves
- Recognise a range of hazards and the harms that could be caused by them in their working environment
- Identify a hierarchy of hazard controls that could be put in place to minimise hazards
- Use the risk matrix risk assessment method to prioritise where controls are needed.
END OF LIFE
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- increase understanding about and awareness of end of life care
- share the key messages about how front line workers can work together to support people at the end of their life
- increase understanding and knowledge of other people’s roles and experiences.